Terms of service
Terms of Service
Last updated: August 27, 2026
These Terms of Service govern your use of the Fir & Forge Dog Co. website and your purchase of products from us.
Throughout these Terms, “we,” “us,” and “our” refer to Fir & Forge Dog Co.
By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service.
Online store terms
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You may not transmit viruses, malicious code, or other material intended to interfere with the operation or security of our website or services.
Products and availability
We make reasonable efforts to display product descriptions, photographs, colors, specifications, prices, and availability accurately.
Actual product appearance may vary slightly depending on your device, monitor, manufacturer updates, packaging changes, or other factors.
Products may be supplied and fulfilled by third-party fulfillment partners.
Inventory can change without notice. We reserve the right to discontinue products, limit quantities, cancel unavailable items, or correct listing errors.
Prices
Prices are displayed in U.S. dollars unless otherwise indicated.
We reserve the right to change prices at any time before an order is placed.
Applicable taxes and shipping charges will be displayed during checkout when required.
Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel an order for reasons including:
- Product unavailability
- Pricing or listing errors
- Suspected fraud
- Payment issues
- Shipping restrictions
- Quantity limitations
If we cancel an order after payment has been collected, we will refund the applicable amount.
Fulfillment
Some products sold by Fir & Forge Dog Co. are shipped directly by approved fulfillment partners.
An order containing multiple products may therefore arrive in separate packages and on different dates.
Product use
Customers are responsible for selecting products appropriate for their dog.
Always supervise your dog when appropriate and inspect collars, leashes, bedding, travel gear, toys, and other products regularly for damage or wear.
No pet product is indestructible.
Discontinue use of any product that becomes damaged or unsafe.
Pet care products
Our grooming, skin-care, paw-care, nose-care, shampoo, spray, and related products are intended for ordinary consumer pet-care use.
Product information on our website is not veterinary advice and should not replace professional veterinary diagnosis or treatment.
If your pet experiences persistent symptoms, injury, illness, allergic reaction, or another medical concern, contact a licensed veterinarian.
Third-party products
We sell products manufactured or supplied by third parties.
Manufacturer names and trademarks remain the property of their respective owners.
Unless expressly stated otherwise, Fir & Forge Dog Co. does not manufacture third-party branded products.
Returns and refunds
Returns and refunds are governed by our Refund Policy, which forms part of these Terms.
Shipping
Shipping is governed by our Shipping Policy, which forms part of these Terms.
Intellectual property
The Fir & Forge Dog Co. name, branding, website design, original text, graphics, and other original store content may not be copied, reproduced, republished, or commercially exploited without permission.
Third-party trademarks, product photography, and other supplier-provided materials remain the property of their respective owners.
Prohibited use
You may not use our website or services to:
- Violate applicable laws
- Infringe intellectual-property rights
- Submit fraudulent information
- Attempt unauthorized access to our systems
- Distribute malware
- Scrape or interfere with the operation of the website
- Engage in fraudulent purchasing or payment activity
Disclaimer of warranties
To the maximum extent permitted by law, products and services are provided on an “as available” basis except where an express warranty is provided by us or the manufacturer.
Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer-protection law.
Limitation of liability
To the maximum extent permitted by applicable law, Fir & Forge Dog Co. will not be liable for indirect, incidental, special, or consequential damages resulting from your use of our website, services, or products.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
Privacy
Your submission of personal information through our store is governed by our Privacy Policy.
Our store is powered by Shopify, which provides the ecommerce platform used to operate the website and process transactions.
Changes to these Terms
We may update these Terms from time to time.
The current version will be posted on this website with the date of the latest update.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
Governing law
These Terms are governed by the laws applicable to the business operating Fir & Forge Dog Co., without limiting any consumer rights that apply under the laws of your jurisdiction.
Contact information
Questions about these Terms can be sent to:
Fir & Forge Dog Co.
firandforgeco@gmail.com